Idealistically, a call center is one of the core departments of a business, dealing with issues from past, current, and potential customers. Current business endeavour is diverse, directing to think beyond the inclusion of desks and chairs for call center design for businesses in Dhaka and districts of Bangladesh.
With the change in description and function, modern contact center interior design must incorporate customer service, employee engagement, and tech solutions. To make the call center a revenue-earning tool, Rongin Interior, a Bangladesh-based interior firm, comes up with proven design solutions.
In general, businesses design a call center just considering the main room and number of employees. It is undeniable that this interior approach was effective years ago, but not at present.
Now, service center styling must consider accommodating a refreshment area, a briefing room, a storage area, etc. Some other must-have criteria are listed below.
With a striking track record in Dhaka and throughout Bangladesh, experts at Rongin Interior integrate uniqueness, functionality, and purposes into the call center designs.
The space organization of the company’s customer support center must correlate collective and individualistic design aspects. The styling takes into account group needs while facilitating individual needs.
Productive teamwork is the key to success. Consisting of a lower but appropriate partition height between each workstation, the support space organization ensures a powerful teamwork environment while enhancing collaboration and information sharing.
A contact center is designated to receive thousands of phone calls on a daily basis; the noise produced by the ringtones, discussions, and keyboard work is significantly disturbing. To reduce noise-related distractions, the interior styling includes strategic seating arrangements, acoustic features for walls and ceilings, and so on.
Without higher engagement from the employee end, a business’s contact point is nothing but a burden. Accommodating ergonomic and gamification features is the best solution to offer employees excitement, motivation, comfort, and flexibility toward increasing engagement and productivity.
Rongin Interior’s interior design covers every known styling-need sector of physical locations. Along with modern call center office designs, below are some prominent and popular design services offered by the firm.